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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Re: Send email from transactions can't see include transaction checkbox
Hi @"lilywu", You need to enable Mail Merge feature to show the Include Transaction checkbox. Please see steps below. 1. As Administrator, navigate to Setup > Company > Enable Feature…3 -
Re: Invoices Sent Being Identified as Spam
Hi @"New_44789", To increase reliability of email delivery, we recommend that you setup DKIM for your sending domain. DKIM or DomainKeys Identified Mail (DKIM) is a method of digitally sign…1 -
Re: access.passwordSetupURL not providing valid link
Hi @"savethepennies_11496", Per SuiteAnswers Id: 80909, the access.passwordSetupURL Please click here to set your password link would only work for new users with no existing access to NetS…1 -
Re: How do I set up the employee filter in the time entries view to show individual employee names?
Hi @"BaileyD", Did you recently add Employee Restrictions in the user's role? Based on your screenshot, it seems that it is currently set to own, subordinate, and unassigned. Navigate …1 -
Re: Retrieving Sales Order Line Item Description field within a search.
Hi @"John Griffin", In your Transaction Saved Search, set Type to Sales Order Navigate to Results tab and add Memo field Click Save & Run and you should be able to get the line item des…1
